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Effective Date: 5/1/2025

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Introduction

The Clearway Company LLC, doing business as Clearway Care Transport and Clearway Care (“Company,” “we,” or “us”), respects your privacy and is committed to protecting it through compliance with this policy.

 

This policy outlines the types of information we collect from you or that you may provide when you visit our website at www.clearwaycare.com (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

This policy applies to information collected:

• On the Website

• Through email, text, and other electronic communications between you and the Website

• Through Clearway Care advertisements or features on third-party websites that include links to this policy

 

This policy does not apply to information collected:

• Offline or through other means not involving this Website

• On other websites operated by the Company or third parties

• Through applications or content (including ads) that may link to or be accessible from our Website

 

By accessing or using our Website, you consent to this privacy policy. If you disagree, do not use the Website. This policy may be revised periodically. Continued use after changes constitutes your acceptance of the revised terms.

 

Opt-In and Consent

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By submitting a form or clicking “Submit,” you consent to receive emails, texts, and phone calls from Clearway Care, including via automated systems, unless you opt out. Message frequency may vary. Standard message and data rates may apply.

 

Consent to contact is not a condition for purchase. You may opt out at any time by replying STOP or emailing us at info@clearwaycare.com.

 

We retain documented opt-in evidence in compliance with TCPA guidelines. Text messaging opt-in data will not be shared with third parties.

 

SMS Terms and Conditions

 

By opting in to SMS messaging from Clearway Care, you consent to receive messages related to services, scheduling, and updates. You can text HELP for support or STOP to unsubscribe at any time.

 

• Message/data rates may apply

• Message frequency may vary

• We do not share mobile data with third parties for marketing purposes

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Children Under the Age of 13

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Our Website is not intended for users under age 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data without verified parental consent, we will delete it. Contact us at info@clearwaycare.com if you believe a child’s data has been collected.

 

Information We Collect and How

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We collect several types of information, including:

 

• Personal identifiers: Name, contact info, date of birth, services used, payment information

• Health information: PHI, governed by our Healthcare Privacy Policy and HIPAA compliance

• Usage data: Pages viewed, time on site, interaction history

• Device data: IP address, browser type, device type, location data

 

How we collect it:

• Directly from you (forms, messages, appointments)

• Automatically via tracking technologies

• From third-party tools like Google Analytics, Facebook Pixel, and SurveyMonkey

 

User Contributions and Public Submissions

 

You may submit content to public areas of our Website. These contributions are made at your own risk. We cannot guarantee privacy or control over how other users may view or use your posted content.

 

Automatic Data Collection

 

We use:

• Cookies: Small files stored on your device to improve your experience

• Flash Cookies: Used for site navigation and preferences

• Web Beacons: For tracking interactions with pages or emails

 

Disabling cookies may limit access to certain Website functions.

 

Third Party Tracking

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Some content is served by third parties that may use tracking tools to collect data across sites. We do not control these tools. Contact those providers directly for more information.

 

How We Use Your Information

 

We may use your information:

• To provide services and operate the Website

• To communicate with you about appointments or updates

• To market our services (with opt-out options)

• To analyze trends and improve the Website

• To comply with legal or regulatory obligations

 

We do not sell your personal information.

 

HIPAA Compliance

 

Clearway Care complies with HIPAA regulations. Disclosure of PHI is governed by our separate Healthcare Privacy Policy.

 

Disclosure of Your Information

 

We may disclose personal information:

• To subsidiaries, affiliates, or service providers

• To a successor entity in the event of a merger or acquisition

• To comply with legal obligations or protect safety and rights

• With your consent

 

We may share anonymized or aggregated data without restriction.

 

Your Choices

 

You may:

• Disable cookies through your browser settings

• Unsubscribe from emails or texts by using provided opt-out mechanisms

• Request to update or delete your information by emailing info@clearwaycare.com

 

Note: Some service-related communications are not subject to opt-out.

 

Accessing and Correcting Information

 

You can request access to or corrections of your personal information by emailing info@clearwaycare.com. Requests may be denied if they conflict with legal requirements or result in inaccurate records.

 

Changes to This Policy

 

We may update this Privacy Policy. Updates will be posted to this page and reflected with a new effective date. You are responsible for reviewing this policy periodically for any updates.

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Contact Us

 

The Clearway Company LLC

180 Talmadge Rd - Unit #1290

Edison, NJ 08817

info@clearwaycare.com

(732) 956-2273